Privacy Policy

Privacy Policy & SMS Communications Notice

TransactionFlow

Last Updated: November 21, 2025

1. Introduction

TransactionFlow (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

Visit our website (the “Site”);

Use our products and services (collectively, the “Services”); and

Opt in to receive SMS or MMS text messages from us (the “Text Messaging Program”).

By using our Site or Services or by opting in to receive text messages, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site, do not use the Services, and do not opt in to text messages.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information that you voluntarily provide, including:

Contact Information: Name, email address, phone number, mailing address.

Account Information: Username, password, profile information.

Billing Information: Payment method details and billing address (processed through secure third-party payment processors; we do not store full payment card numbers).

Business Information: Company name, role, and other information related to your use of the Services.

Communications: Content of messages you send to us via email, web forms, chat, or SMS.

Preferences: Communication and notification preferences, marketing opt-in/opt-out choices.

2.2 Information Collected Automatically

When you use the Site or Services, we may automatically collect:

Device & Usage Information: IP address, browser type, device identifiers, operating system, pages viewed, links clicked, time spent on pages, referring/exit pages, and other similar data.

Cookies & Similar Technologies: We use cookies, web beacons, and similar technologies to operate the Site, remember your preferences, and analyze how the Site is used.

You can set your browser to refuse cookies or to alert you when cookies are being sent, but some parts of the Site may not function properly if you disable cookies.

3. SMS / A2P Text Messaging Program

When you opt in to receive SMS/MMS communications from us, the following additional terms apply.

3.1 Types of Messages

We may send you:

Transactional & Operational Messages: Appointment or task reminders, confirmations, account notifications, updates related to your use of the Services, and service alerts.

Service & Support Messages: Responses to support requests, account assistance, and security-related notifications.

Marketing Messages: Special offers, product updates, and other promotional content only if you have provided the appropriate consent where required by law.

3.2 Data Collected for SMS

In connection with the Text Messaging Program, we may collect and process:

Your mobile phone number.

The time, date, and content of messages sent and received.

Delivery and engagement data (for example, whether messages were delivered or responded to).

3.3 Use of SMS Data

We use SMS-related data to:

Deliver and manage the messages you request or consent to receive.

Provide customer support related to messaging.

Maintain records of your consent and opt-out choices for legal and carrier-compliance purposes.

Monitor and improve the Text Messaging Program.

3.4 SMS Opt-In and Opt-Out

Opt-In: You may opt in to receive text messages by providing your mobile phone number through our Site, forms, or other channels where we clearly describe the Text Messaging Program and obtain your consent.

Opt-Out: You may opt out of marketing text messages at any time by replying “STOP” to any message we send. You may also reply “HELP” for support or contact us using the information in the Contact Us section below.

After you send “STOP,” we may send a single confirmation message to verify your opt-out. You will not receive further marketing text messages from us unless you subsequently opt in again.

Message and data rates may apply.
Message frequency may vary based on your interactions and settings.
Mobile carriers are not liable for delayed or undelivered messages.

You may still receive non-marketing, transactional messages (such as security alerts or critical account notices), where permitted by applicable law, even after opting out of marketing messages.

4. How We Use Your Information

We may use the information we collect for purposes including:

Providing, operating, and improving the Site and Services.

Creating and managing your account and customer profile.

Processing payments and completing transactions.

Communicating with you about your account, transactions, support requests, and updates.

Sending you marketing and promotional communications where permitted by law and consistent with your preferences.

Protecting the security and integrity of our systems, preventing fraud, and enforcing our agreements and policies.

Complying with applicable federal, state (including Georgia law), and local legal obligations.

5. Sharing Your Information

We do not sell your personal information, including your mobile phone number, to third parties.

We may share your information with:

Service Providers: Third parties that perform services on our behalf, such as website hosting, payment processing, analytics, customer relationship management, and SMS delivery platforms. These providers are required to protect your information and use it only as instructed by us.

Business Transfers: In connection with a merger, acquisition, financing, or sale of all or a portion of our business, subject to reasonable confidentiality protections.

Legal & Compliance: When required to do so by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, property, safety, or that of others.

We prohibit our SMS and communications vendors from selling or using your mobile number or message content for their own independent marketing purposes.

6. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide the Services to you and operate our business.

Fulfill the purposes described in this Privacy Policy.

Comply with legal, tax, and regulatory requirements.

Resolve disputes and enforce our agreements.

Records of your SMS consent and opt-out choices may be retained for a longer period where necessary for legal and compliance reasons.

7. Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information, and you use the Site and Services at your own risk.

8. Your Choices & Rights

Depending on where you live and applicable law, you may have certain rights related to your personal information, which may include:

The right to access and obtain a copy of your personal information.

The right to request correction or deletion of your personal information, subject to legal and contractual restrictions.

The right to object to or restrict certain processing.

The right to withdraw consent where processing is based on consent.

To exercise these rights, or to update your preferences, please contact us using the information in the Contact Us section.

You can also:

Unsubscribe from marketing emails by clicking the “unsubscribe” link in the email.

Opt out of marketing SMS by replying “STOP” to any text message we send.

9. Children’s Privacy

Our Site and Services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can take appropriate action.

10. Users Outside the United States

Our Site and Services are operated from the United States and are intended for users located in the United States. If you access the Site or Services from outside the United States, you understand that your information may be transferred to, processed, and stored in the United States or other jurisdictions with different data protection laws than your country.

11. Third-Party Websites & Services

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. Where required by law, we will provide additional notice of material changes. Your continued use of the Site, Services, or participation in the Text Messaging Program after such changes constitutes your acceptance of the updated Privacy Policy.

12. Changes to This Privacy Policy

Our Site may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third parties, and we are not responsible for their content, services, or privacy practices. We encourage you to review the privacy policies of any third-party sites or services you visit.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

TransactionFlow
Email: [email protected]
*Phone**: 770-404-8877*

You may also contact us at any mailing address we list on our Site from time to time.

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